My client is an innovative sports media company, they have recently launched a sports streaming platform that is changing the way the world watches sport.
Due to continued success within the organization, my client is hiring another business analyst to join their team in West London. This role will focus on establishing the best in class incident management design, processes and tools to support insourcing of key vendors and hitting improved KPIs, from a customer service/operations view.
Experience working within the digital broadcast industry, particularly with key technologies including VOD or OTT will be very relevant for this role.
• Proven success in driving incident management improvements
• Confident driving operational restructures within a complex organisation
• Will have worked in a digital environment on B2C products within live sports, streaming or broadcast
If you would like to apply for this position please use the application form on this page. Alternatively, you can contact us on cvs@icpsearch.com.
